So, you know, I work at an arts and crafts store now. It can actually be a lot of fun. I work with pretty cool people, and I get to talk to people about their projects all day, which, let’s face it, I’m obsessed with crafting. But sometimes there are just some weird things that I’ve never had to deal with, not really being in retail before.
Today for example, a young mother with 3 kids came up to the register, and the oldest girl (I’d say she was about 4-5 years old) wouldn’t put her plastic glitter bottle on the counter for me to scan. The mom went through her “Put the glitter on the counter so she can scan it” routine about 4 times, then she said she was going to count to 10, so she counted to 10…. 5 times, the little girl was clutching her bottle of glitter and was not going to let that bottle go. The line is starting to get really backed up behind these customers… I politely ask the little girl if she can at least just hold it up so I can scan the barcode and she hurls the bottle of glitter at my face! I quickly ducked and it hit the wall behind me and exploded. Glitter EVERYWHERE. The mom just looked up at me, stared for about 10 seconds, walked away from the register, got the little girl another bottle of glitter and said “I’ll take this bottle instead.”
Another customer comes with 3 items and her total is about 15 bucks. She hands me a $100, no biggie, I’ve got several twenties in my drawer. As I pull out the twenties she asks if she can have her entire change in $5’s and $1’s…. Seriously.
Oh, and you lady? The one that handed her kid that candy bar from the shelf? I saw your kid eat it. I also saw it when you tried to leave the wrapper in another aisle.
And please don’t let your kid play with the plastic bag with 150+ googly eyes in it. I saw the bag rip open, I saw googly eyes all over the floor, and yes, I saw you try to scoot them under the shelf with your feet.
Ah, the joys of working retail. Do any of you have any great customer stories for me that would make me feel better?